- Quick Instructions for the Impatient
- Installing ASP
- Usage Video
- Purchasing Options
- Most Common Usage Errors
- Known Problems
- Problems Under Investigation
- Problems Vanquished
- How to Report A Problem
You can purchase the Advanced Stacker PLUS below or in the Store.
**NOTE: MAC Users with Yosemite, Sierra or High Sierra and PS CC 2015, CS 2017 or CS 2018 are reporting installation problems. We recommend you do NOT purchase this product until we have been able to resolve this issue. We do have a fix for High Sierra and CS 2018 that are in trial.
- June 30, 2014 version 14E was released with Mac installer and much more. Purchasers of prior products were sent upgrade information on July 14 (or 18th), 2014 UNLESS your profile indicates you do not want information about updates.
Please read here for detailed instructions.
Take a look here for notes, Q&A and comments.
**NOTE: MAC Users with Yosemite or El Capitan, or Sierra and PS CC 2015 or later are reporting installation problems. We recommend you do NOT purchase this product until we have been able to resolve this issue. NOTE: We believe ASP DOES work properly with High Sierra and CS6 and CC 2018.
NOT Compatible with Photoshop Elements, or Lightroom. Please specify your primary OS and Photoshop version when ordering. You will receive links to both Mac and Windows installers.
**NOTE: MAC Users with Sierra, Yosemite or El Capitan and PS CC 2015-2018 are reporting installation problems. We recommend you do NOT purchase this product until we have been able to resolve this issue. Operation with High Sierra and Photoshop CS6, and CC 2018 is believed to work fine.
Indicate your operating system and Photoshop version. If you have more than one, please indicate which you use the most. You will be sent links for BOTH the Mac and Windows versions.
Usage of the Advanced Stacker PLUS is very similar to prior versions. Below is a video that may help you get started. If you want to start at the usage example, please click here instead, or advance the pointer to 7 minutes and 6 seconds.
NOTES: Version 14E Presents a dialog BEFORE it creates the base document. Press CONTINUE. See “Common Usage Problems Below”. The beginning of the video shows how to install ASP 14e on Windows.
- It keeps warning me about “color space” or image size, or popping open the Adobe Camera Raw utility. You also may get “Move is not currently available.” Be sure to check all the indicated options when executing. Also, be sure you only have ONE “StackResults.psd” document open. If you run the “Do This First” more than once, you will have multiple documents open and that makes a mess.
- After using intermediates, there is only one file that has been saved. See the issue above. There must be a “serial number” or all saved files will have the same name.
- I get an error “The Command ‘Move’ is not currently available.” The most common causes of this are described in item 1 above, however another cause is when layers are turned off or collapsed prior to running one of the stacking steps. Do not collapse layer sets. Also make sure you “Do This First” before attempting any other stacking. Finally, be sure you press Stop when the text indicates “PLEASE PRESS STOP now”, not on any other screen of the Do this First.
- If Stacking seems to go a bit slow, hide the Layer Palette and Action Palettes and things will go quite a bit faster. Photoshop will not spend so much time drawing those displays. Indeed, sometimes the stacking goes so fast that you will not see the display update much at all until it is done.
- “Could not save a copy as …” This error occurs if you use the “with Intermediates but did not specify “Override Saves” and pick an output folder (see screen shot for 1, above).
- My images are watermarked and I do not want that! See Customizations, below.
- “The command ‘Select’ is not currently available.” The error can if you have more than one StackResults.psd file open (see 1, above). Make sure you have closed or renamed (by saving) any prior StackResult.psd
- How do I select the output location for Intermediates?Select any starting serial number you wish. Be sure to select “Override Action Save As” and choose an output folder.
- How do I select the output format for intermediates? How do I select watermarking mode (or turn it off) for intermediates? How can I resize my intermediate files before saving them?
- RE,MJ: “Place Command Not available” when using Do This First. Unknown cause. Disabling the watermark resolves the problem (let us know if it does not!).
- How do I stop that ugly watermark? UGLY? Hey, we don’t think it’s ugly :-). But see Customizations, below.
You may want to turn off the default watermark. There are two simple ways to accomplish that and a 3rd way you may find more appealing.
- The watermark is a layer in a layer group. To vanquish it, turn off the visibility of the watermark layer (click the eye in the example below) on the Layer palette. To see the Photoshop layer palette use Window -> Layers or hot key F7. Then click the eye on the watermark layer. The actions expect a watermark group to remain, so do not turn off the eye on the Watermark Folder. You can turn off this layer at any time – before or after stacking. Intermediate modes use a different watermarking mechanism (see 5, below).
- Disable watermarks by selecting a blank watermark (see Known Problem 1, above).
- Create your own watermark. We suggest you use the “Create My Watermark” in the ASP Customizations, and then instead of turning on the StarCircleAcademy or No Watermark, select “Load My Watermark”. You can always turn it off later if you wish as described in step 1. Watermarks are automatically scaled to match your image size and positioned as selected in the “Align My Watermark” action of the ASP Customizations.
- Do you have a dialog in “Do This First” that bugs you? Here is how to turn it off:
- Intermediates use a different watermarking mechanism. Here is how to turn that on/off:
Problems Under Investigation
- Franklin: “Convert Mode” not available processing Nikon D7100.NEF files in PS CS5 [believed to be due to CS5 not supporting .NEF files from this camera].
How to Report Problems
- Please be specific about the nature of the problem. Doesn’t work or fails is like taking your car to the mechanic and saying “it’s broken”. To get help you need to say more. For example when does the failure occur?
- If the download links fail with an error message, tell us “Download failed” and provide the error message.
- If installation fails, please check the INSTALL instructions. If that doesn’t help, please specify what message or failure you get.
- If an error message pops up, what is it?
- If you get an unexpected result (appearance) – what was unexpected?
- Screen shots are often very helpful. (See here for how to get a screen shot on almost any machine).
- Before reporting a problem with using the Advanced Stacker PLUS, please check the “Known Problems” and Common Problems sections above. And please also do a fresh re-install.
- Consult the videos above, too.
- Let us know (by making a comment below) what the problem was. Please include the following information:
- What operating system and Photoshop version you’re using (e.g. Mac OS X 10.8, PS CS4 Extended)
- What kind of files you’re using and their size (e.g. 5000×4000 8 bit JPEG)
- What step(s) you’ve taken.
- What errors or anomalies you’ve noticed. (e.g. Move not allowed)
- If needed we’ll contact you for follow up.