As we adapt to the kinds of issues our customer face, these instructions may change a bit – so please allow some variance in the process from what you see described below. If you’re stuck and can not successfully install, please contact us – we do ask that you give it your best shot first, though.
- Installation Overview
- Mac Specific Installation
- Windows Specific Installation
- Continuing the Installation
- Installation Videos
The most frequent problem we received help requests for was handling installation issues. So… we changed the installation method for the Advanced Stacker PLUS. Now when you order the Advanced Stacker PLUS you specify which operating system you are using and you receive a self-installing package for that system as well as the package for the other system (just in case you have both a Mac and a PC). On a windows machine you will use the windows .EXE (executable), on the Mac you will use the ZIP (compressed archive) file.
Our Windows .EXE file is “signed” to verify its provenance but despite our best efforts so far, we have been stumped by Mac procedures. The good news is that it’s still pretty simple with one “slightly tricky” step on a Mac. For both installation is almost fully automated.
Installing… Mac or Windows?
The installation processes are very similar, but the visuals are a bit different. The process goes like this:
- Download the installer
- Run the Installer:
Mac: unpack the file set and run (open) the Mac Installer.
Windows: click to open acknowledge installation (several clicks) and the installer automatically runs. The installer then:
- Finds where Photoshop is installed on your machine
- Pauses up to 20 seconds waiting for your input.
- Launches Photoshop (STOPS ANY PHOTOSHOP THAT IS RUNNING!)
- Runs the self test after loading the Actions and Scripts needed
- Waits for you to acknowledge test completion.
- Exits Photoshop and repeats from step 1 for the next Photoshop version (if any).
- Eventually all Photoshop versions are done installing. And a concluding web page is launched.
NOTE: On the PC, installation is in C:\StarCircleAcademy; on the Mac installation is into /Applications/StarCircleAcademy. The installers do this automatically, but we thought we’d let you know that installation anywhere else will not work fully.
Installation on a Mac
Expand Mac Instructions
After you download the .zip file you need to find where it went. Normally content goes into your Downloads folder, and sometimes your browser will automatically open Finder for you. When using the Chrome browser – which we recommend – the “ASPv14e_Mac.zip” will appear at the bottom of your browser window (or open downloads Shift-Command-j).
Double click the zip file to open it as a “StarCircleAcademy” folder where the zip file is found. Finder will look something like below assuming you already cleaned up the duplicates shown above.
The next step is to run the installer. Use Control-Click to get the “Open With” Dialog and select Terminal.app
Next the Mac Installer window will open. It is pretty plain looking.
If you do nothing, after 20 seconds “I” is automatically selected and installation will proceed. If you do not want to wait, press I. If you have more than ONE Photoshop version, you can press “S” to skip the step of installing the ASP into the listed version of Photoshop (CC in the example above). If you realize that you’ve got important work underway that you haven’t saved… now is a good time to press Q to quit the installation. If you continue – and we know you want to, you’ll see Photoshop start and a window pop up. See below for “CONTINUING INSTALLATION“, then come back here.
After Mac Install Completes on One Photoshop Version
After the installer completes stuffing goodness into your Photoshop, it will close your Photoshop and look to install into the next Photoshop it finds. When it is all done, the plain window will look like this:
You can safely close the Mac_Install window. A browser window will open with more information about Advanced Stacker PLUS including a link that will allow you to sign up for a Free Stacker clinic. And you are truly done.
Installation on Windows
A video illustrating installation can be found below.
Expand Windows Instructions
After downloading, run the installer: ASP14e.exe. When you start ASP14.exe the following sequence occurs
After you click “Install”, there is one more dialog before installation proceeds.
Next a CMD window will pop up and guide you through the rest of the installation. Here it has found 3 copies of Photoshop on the computer.
See Completing the Installation to see what happens next.
Completing the Installation
Both the Mac and the Windows installation processes install the actions and scripts in a well known location and then update each version of Photoshop to make sure the new stacker is available. For this reason, you may notice that the installation appears to be repeating when in fact it is installing using a different version of Photoshop that it finds on your system.
The very first window you should see after the installer launches Photoshop will look like this
After clicking Yes, the installer will remove any prior versions of Advanced Stacker Plus and update them with the current version. In the example below, ASP 14e has been reinstalled.
After the scripts and actions have been installed, Post-Install tests start automatically. This is the same test that you can run yourself as “Advanced Stacker PLUS Version 14e -> Installation Check” from the Action Palette. The windows may be styled differently depending on the version of Photoshop and the operating system.
As you continue, Photoshop will load files and test many of the action operations. If you get any errors, a manual installation may be necessary.
If Installing On Photoshop CS2 (No longer supported)
While not officially suported, the installer may not be able to find where CS2 is installed. If CS2 is not listed in the Photoshop versions found, you can manually install the action by starting Photoshop CS2 then using File -> Scripts -> Browse. Navigate to to C:/StarCircleAcademy/ASP/14e (Windows) or /Applications/StarCircleAcademy/ASP/14e (Mac) and select “installASP.jsx”
Next on CS2 you will need to continue through a “Scripts” warning
After all the tests run successfully the above dialog appears. If you DID see an error, please consult the TROUBLESHOOTING section.
The dialog below is the last step of installing the Action Sets on one copy of Photoshop. Click OK, then Photoshop closes, and the installer looks for the next version of Photoshop on your system. Finally you’ll get a “Done” dialog. When you press OK, Photoshop will exit. The appearance of the Dialog depends on the Photoshop version and operating system.
One last issue in Photoshop CS2 is this one:
Next Photoshop will exit and installation will continue with the Next version of Photoshop found on your machine. If for some reason Photoshop does NOT exit, please exit manually using Control-Q (Windows) or Command-Q (Mac)
After installation completes, you can take a look at the Action Palette (Alt-F9 on Windows, Option-F9 on Mac) where you will see the following items.
See the Information Page.
We know you want to keep and cherish Advanced Stacker PLUS forever, but if for some reason you need to uninstall it (like when you sell your computer or want to start over from the beginning), here are the steps. They work on Macs and PCs
- Navigate to StarCircleAcademy/ASP/14e
(On a Mac this should be under /Applications
on a Windows machine under C:/)
- Copy “installSCA.jsx” onto your desktop.
- Delete the entire StarCircleAcademy folder.
- Load Photoshop and use File -> Scripts.
- Browse to the location where you saved the installSCA.jsx file (your desktop) and click it.
- The installer will run… but the first thing it does is remove the current version.
- After it removes the old, it will fail to run the Install check – evidence that it removed the old.
- If you have more than one version of Photoshop you can run the installSCA.jsx in each version.
- When you’re completely done, just delete the last remaining file from your Desktop
- Shed a tear or two for your now departed friend. (Optional)
Troubleshooting Installation Problems
We would like to say that we have exhaustively tested the installation, but in truth there are MANY, MANY different versions of operating systems out there (We tested on Windows 7 Pro, Windows 8.1, Mac OSX 10.9 Mavericks and Mac OSX 10.10.5 Yosemite). If you run into a problem, don’t panic. Several things that may create issues include: non-standard installation.
We’d love it if we could ship just ONE version of all scripts and actions, unfortunately in Photoshop paths are important and Mac folder structures are obviously different from Windows folder structures.
Windows Install Issues
Mac Install Issues
On Mac only install in /Applications/StarCircleAcademy
Get message: “Sorry. Can not find the content to install!” on my Mac, what do I do?
If you download the ASP14e_Mac.zip file multiple times you will end up with files named ASP14e_Mac(1).zip etc. And if you expand the zip file more than once (Safari does it automatically) you may end up with folders named “StarCircleAcademy 2″, “StarCircleAcademy 3″
1. Delete all but ASP14e_Mac.zip (redownload it if you need to).
2. Delete all the StarCircleAcademy folders.
3. Double click the ASP14e_Mac.zip and continue installing as described above.
We have reports that multiple people are having trouble completing install on Yosemite 10.10+ with Photoshop CC 2015. Investigating.
Where did Bump up and Pump Up Go?
The Bump up and Pump up functions for increasing star brightness were moved into the ASP Customizations Action Set. All of the items in the ASP Customizations are runnable from the Action Palette instead of File->Automate->Batch whereas everything in the Advanced Stacker PLUS Version14e should be run from File->Automate->Batch or Adobe Bridge EXCEPT:
- Installation Check
- Fat Head Setup
- Reset Stack
Please see HERE for known issues.
Windows Installation Video
Mac Installation Video
As a last resort, you can try manual installation. We recommend you use the ASP14e_Mac.zip file – yes, even on a PC! If you find the automated install doesn’t work, please post a question below and we will add detailed manual instruction information.
Here is a summary of what you must do, however:
- Unpack the Mac zip file (it will become a Folder called “StarCircleAcademy”
- Drag the folder to C:\ on a Windows machine or /Applications on a Mac
- Open Photoshop. Use File -> Scripts -> Browse to find and run the script: StarCircleAcademy\ASP\14e\installSCA.jsx
- Follow the prompts.
- Close Photoshop and repeat steps 3 and 4 for each additional Photoshop version installed on your machine.